Privacy Policy
Your privacy matters to us. Learn how we protect your cosmic data.
Introduction
Last Updated: May 7, 2025
Welcome to Cosmixia. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, including any data you may provide through this website when you sign up for our newsletter, purchase a product, or engage with our content.
Please read this privacy policy carefully to understand our policies and practices regarding your information. By accessing or using our website, you agree to this privacy policy. If you do not agree with our policies and practices, you should not use our website.
Information Collection
We collect several types of information from and about users of our website, including:
Personal Information
- Identity Data: First name, last name, username or similar identifier, date of birth, and zodiac sign.
- Contact Data: Email address, billing address, delivery address, and phone number.
- Financial Data: Payment card details (processed securely through our payment processors).
- Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
- Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
Usage Information
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services.
Use of Information
We use the information we collect about you for various purposes, including:
Essential Operations
- To process and deliver your orders
- To manage your account and registration
- To provide customer support
- To fulfill our contractual obligations
Personalization
- To provide personalized astrological content
- To recommend products that match your interests
- To deliver relevant website content
- To measure or understand content effectiveness
Marketing
- To send promotional materials
- To inform you about new products or services
- To conduct market research
- To improve our website and product offerings
Security & Compliance
- To protect our website and business
- To detect and prevent fraud
- To comply with legal obligations
- To enforce our terms and conditions
Opt-Out Options
You have the option to opt out of certain data collection and advertising services:
Cookie Management
To manage cookies and prevent tracking, adjust your browser settings or use Your Online Choices.
Advertising Settings
To opt out of Google's display advertising, visit the Google Ads Settings page.
Analytics Opt-Out Tools
Google Analytics
Use the Google Analytics Opt-Out Browser Add-On
Mixpanel
Use Mixpanel Opt-Out
ZoomInfo
Use ZoomInfo Opt-Out
Please Note
Opting out of these services may affect your experience on our website. Some features may not function properly if you choose to opt out of certain data collection services.
Contact Us for Opt-Out Requests
To submit an opt-out request or for any privacy-related concerns, please contact us:
-
456 Horizon Loop, Sunfield, CA 90210
-
contact@cosmixia.com
-
+1 (555) 123-4567
Third-Party Services
Our website integrates with various third-party services to enhance functionality and user experience. These third parties may collect and process your personal information according to their own privacy policies.
Third-Party Service Providers
- Payment Processors: We use secure third-party payment processors to handle financial transactions. These processors collect, use, and process your information in accordance with their privacy policies.
- Analytics Services: We use analytics providers such as Google Analytics to help us understand how users engage with our website.
- Marketing Services: We may use email marketing services to send newsletters and promotional content to users who have opted in.
- Social Media Platforms: Our website includes features that allow you to share content on social media platforms, which may collect information about your activities.
We carefully select our third-party service providers and require them to respect the security of your personal data. We do not allow them to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Important Note
When you leave our website and visit a third-party website, we encourage you to read the privacy policy of every website you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Encryption
All sensitive data transmission between your browser and our servers is encrypted using SSL technology.
Regular Audits
We conduct regular security audits and vulnerability assessments to ensure our systems remain secure.
Access Controls
We implement strict access controls to ensure only authorized personnel can access personal data.
Breach Procedures
We have procedures in place to deal with any suspected personal data breach and will notify you and applicable regulators when legally required.
User Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
Right to Access
You have the right to request a copy of the personal information we hold about you.
Right to Rectification
You have the right to request that we correct any inaccurate or incomplete personal information about you.
Right to Erasure
You have the right to request that we delete your personal information in certain circumstances.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal information in certain circumstances.
Right to Data Portability
You have the right to request that we transfer your personal information to you or to a third party in a structured, commonly used, machine-readable format.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the Contact Information section. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
Response Timeline
We try to respond to all legitimate requests within 30 days. Occasionally it may take us longer if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Contact Information
If you have any questions about this privacy policy or our privacy practices, or if you wish to exercise any of your rights, please contact our Data Protection Officer:
Data Protection Officer
-
privacy@cosmixia.com
-
+1 (555) 123-4567
-
456 Horizon Loop, Sunfield, CA 90210
Regulatory Authority
If you are located in the European Economic Area (EEA) and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.
If you are located outside of the EEA, you may still have the right to file a complaint with the relevant data protection authority in your jurisdiction.